Under the direction of the Emergency Services Director/Charge Nurse, the Clerk Collaborates with the clinical team to coordinate all aspects of patient care and transition out of the hospital setting.  The Emergency Services Clerk is responsible for performing duties related to patient admission, transfer, and discharge, communication with patients, guests and staff, electronic health records maintenance, and other duties of a clerical nature.  A prime importance to this position is the ability to maintain control and order under stressful conditions and periods of high unit activity, while utilizing effective and respectful communication with patients, families and the health care team.

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve.  We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.

• Processes physician’s orders and records information with accuracy, speed and proficiency.
• Uses computer and software programs with proficiency.
• Compiles charges.
• Uses accurate medical terminology.
• Calls physician for clarification of orders. (EXCEPTION: medication, parenteral fluids, Code status).
• Relays information to physician/physician office/other facilities, etc.
• Schedules appointments.
• Follows Code procedures.
• Properly operates unit communication equipment.
• Interviews patients or their representatives while performing bedside registration using a registration computer program.
• Accurately identifies patients.
• Demonstrates accuracy in online registration, use of web based sites, and online insurance verification applications.
• Obtains and scans necessary signatures / documents for consent for treatment.
• Arranges transport or transports patients to appropriate service area.
• Initiates and maintains records and reports.
• Initiates work orders.
• Post reports on charts.
• Independently proceeds with daily routine without delay.
• Makes best use of time through careful coordination of tasks. Adjusts work schedule as necessary in relation to day to day requests with a positive attitude.
• Strict adherence to Infection Control Policy with specific emphasis on hand hygiene.
• Meets, greets and directs patients / customers at the waiting room reception desk.
• Arranges patient transfers to outside facilities/agencies

Education Required:  High school diploma or equivalent

Experience Preferred: Experience working in a health care setting preferred

Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022

Not quite what you are looking for? Submit your information here for general consideration. One of our employment specialists will be in touch with next steps.

EEO Statement: Reid Health is an Equal Opportunity Employer

No Search Firms:

Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a vaild written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health. 

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