Processes information obtained from patients or their representatives in order to establish patient information in the hospital registration and financial systems. Demonstrates C.A.R.E. principles in interactions. Assists with scheduling admissions, placement, transferring of patients, and entering scheduled patients into the Pre-Admit and Pre-Registration pathways. Is knowledgeable of SMS Invision Patient Management, Order and Charge pathways.

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve.  We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.

• Accurately performs all related computer functions.
• Enters the required information into Soarian Financials for their admission to the appropriate area.
• Determines which floor to send bed request based on Algorithm provided by nursing or Nash 1st to fill unit or at the direction of Case Management.
• Voceras Charge Nurse to obtain bed assignment and patient’s assigned nurse.
• Enters room number and nurse assignment into Cerner First Net.
• Transfers Patient to appropriate room in Soarian Financial.
• Enters Attending, Admitting and Referring Physician into Soarian Financials based on direction from Case Management or Hospitalist Case Manager.
• Changes Patient Status Transition and completes required fields in Soarian Financials – Reid Health Inpatient, Start Date and Time, Clinical Status & Level of Care, Diagnosis.
• Initiates Insurance – Checks Eligibility and Accepts.
• Prints Bed Board and keeps this updated.
• Updates the Census on the Intranet.
• Obtains bed for Cath Lab – Outpatients in Bed and Transitions patient once patient arrives on the unit.
• Keeps up with Bed Tracking to make sure the rooms’ patients are assigned are clean and communicates with Environmental Services when a bed needs to be clean STAT or Next.
• Determines when census is reaching a status level and alerts the House Supervisor to decide if alerts and e-mails need to go out – contacts ED, Security and an e-mail goes out to the house.
• Fills out yellow card for all Observation Patients to track status change requests.
• Enters Scheduled Encounters into Soarian Financials based on the Surgery Worksheet sent daily by Surgery.
• Keeps track of upcoming Surgeries and makes sure that they have the Prior Authorization from the Physician’s Office.
• Images the Orders and Prior Authorizations into the patient’s Medical Record – EDM
• Enters Prior Authorization into Soarian Financials.
• Enters Scheduled Encounters for all Direct Admits.
• Reserve room for Direct Admits in the Bed Management Worksheet.
• Transitions the Direct Admits to a bed upon arrival.
• Reviews Log Book to determine order to place patients based on time of Surgery.
• Voceras Charge Nurse to obtain bed for scheduled surgery admissions.
• Calls Surgery to let them know patient room assignment.
• Transfers patient from hall bed to room chosen by Charge Nurse for Surgery Patients.
• Indicates room assignment and Prior Authorization obtained on Surgery Schedule Log.
• Contacts the Emergency Department at the transferring hospital to obtain information on the patient if not found in our system.
• Checks Tracker for orders and facesheet sent from other hospitals or physician offices on Direct Admits.
• Registers the Direct Admit Patients in Soarian Financials – to be completed by the Emergency Department once the patient arrives.
• Call other transferring hospital with bed assignment.
• Admits and Registers Newborns once notice is received of the birth.
• Transition attending physician for patients managed by the Hospitalists on a daily basis.
• Interview patient at bedside if needed to obtain required information to complete registration including consent for treatment and scanning insurance cards and ID’s into the patient’s medical record.
• Is responsible for keeping Soarian Financial Worklists clean.
• Answers telephone calls and e-mails as needed including transferring physicians to the Emergency Department Case Manager for Direct Admits.
• Completes Daily Huddle Worksheet based on current census and forwards to Special Projects Manager.
• Attends the Daily Huddle to determine priorities for placing patients

Experience Required: Accuracy and speed in typing required (30 wpm)

Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022

Not quite what you are looking for? Submit your information here for general consideration. One of our employment specialists will be in touch with next steps.

EEO Statement: Reid Health is an Equal Opportunity Employer

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Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a vaild written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health. 

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