Under the direction of the Manager, Patient Access - registration, the Registration Clerk is responsible for entering all demographic and insurance information required by registering patients via Soarian Financials for the O/P Lab and OP Radiology areas. The Registration Clerk is also responsible for collecting payments due at Point of Service and referring patients to ClaimAid and/or financial assistance as needed. This staff will interact with volunteers, patients, family members, guests, physicians and their staff, board members, vendors, etc. This position will be the ‘first’ contact with our customers as they enter the main entrance of the hospital. Constant monitoring of all activities in this area is a vital role assigned to the registration staff in this location.

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve.  We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.

1. Completes Registration for Emergency Department, Direct Admits, Mother Baby Care Center, along with Labs and Radiology after hours and weekends.
2. Working in a high stress environment, respond accurately and courteously to all customer.
3. Interviews patient, guarantor, and/or medical Power of Attorney if patient is unable to respond to obtain and verify all required information for a complete admission/ registration.
4. Collects photo ID and Insurance Card if available. Scan patient insurance card and photo ID into Encounter record
5. Verifies Insurance utilizing EPIC RTE link
6. Corrects Errors utilizing EPIC work lists
7. Obtains necessary signatures, based on responsibility of patient, of consent for treatment, along with Important Message from Medicare and/or TriCare
8. Collects Medicare Secondary Payer info from all Medicare Patients utilizing the MSP Questionnaire
9. Asks Patient if they want to be listed in the Directory
10. Greets Patient upon arrival and/or meeting
11. Utilizes Vocera to communicate with management and/or fellow registrars
12. Kindly but assertively asks for co-insurance and/or deductible on applicable encounters
13. Maintain a neat and orderly registration area
14.  

Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022

Not quite what you are looking for? Submit your information here for general consideration. One of our employment specialists will be in touch with next steps.

EEO Statement: Reid Health is an Equal Opportunity Employer

No Search Firms:

Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a vaild written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health. 

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