The Emergency Services Nursing Manager is responsible for coordinating all administrative, technical, and/or clinical functions relating to the provision of services on a 24-hour basis within the emergency department. Provides leadership for all components of the department to maximize customer satisfaction. The Emergency Services Nursing Manager develops educational programs, formulates policies and procedures, establishes goals, engages in problem-solving activities, and provides fiscal management relating to the operation of the emergency department. Must possess the maturity, ability and flexibility to deal effectively with the constant changing situations encountered in the complex health care environment.

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve.  We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.

• The Unit Manager delegates or oversees patient assignments in accordance with level of care.  Level of care is based on the scope and complexity of patients care needs, age of patient, cultural, spiritual and religious practices, emotional needs/barriers, desire and motivation, physical and/or cognitive limitations and language barriers and the complexity of the assessment required by the patient.
• Assures patient care assignments are made according to acuity level of patients and performance abilities of personnel and guides charge nurses in appropriate assignments.
• Coordinates and evaluates quality and quantity of nursing care and identifies
  opportunities for improvement.
• Demonstrates knowledge of various nursing and hospital policies/procedures and
  nursing standards/practices.
• Responds to requests for evaluation of clinical situations.
• Assures patient care assignments are made according to acuity level of patients and performance abilities of personnel and guides charge nurses in appropriate assignments.
• Coordinates and evaluates quality and quantity of nursing care and identifies
  opportunities for improvement.
• Demonstrates knowledge of various nursing and hospital policies/procedures and
  nursing standards/practices.
• Responds to requests for evaluation of clinical situations.
• Prepares annual operating/capital budget in collaboration with the Director.  Demonstrates the ability to work within the budget.
• Assures patient discharge needs are met in collaboration with other disciplines
• Actively participates and leads in departmental / hospital QA&I priorities through various means such as:  Patient Satisfaction, Bench Marking, Quality Indicators, Quality Initiatives, CMS Initiatives, Patient Safety, Staff Development, Event Reports, Pathways, Chart Reviews, Sentinel Events, etc. Ensures appropriate data is available to measure the patient outcomes, provider competency, and the efficiency of the service level.
• Prepares and submits reports, projects, event reports and performance appraisals
  to meet deadlines.
• Demonstrates innovation by investigating, proposing, developing and implementing new services/programs.
• Contributes to the practice of Nursing by participation on Nursing Committees, Medical Staff and Hospital Committees/Task Forces.
• Knowledgeable of legal and ethical aspects of nursing and serves as a resource.
• Participates in, reviews/studies and addresses the feedback (results) of the Employee Opinion Survey.  Shares results with employees.

Education: Bachelor's Degree required, with Master's  degree preferred. 

Experience Required: Experience as a staff nurse required. 

Licensure/Certifications: Licensed in the State of Indiana as a Registered Nurse is required. Must be BLS certified.  

Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022

Not quite what you are looking for? Submit your information here for general consideration. One of our employment specialists will be in touch with next steps.

EEO Statement: Reid Health is an Equal Opportunity Employer

No Search Firms:

Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a vaild written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health. 

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