Manages the daily operations of the physician office, the office staff, and creates an environment that fosters patient and employee satisfaction, ensures maximum financial performance, and aids the providers and staff in achieving quality outcomes for the patients. Provides oversight to more than 5 providers and/or more than 2 locations.

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve.  We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.

• Provides management of the daily operations of the practice(s) by monitoring the schedule, the patient flow, and staff performance to ensure that they align with organizational objectives.
• Acts as a liaison for the practice with patients, families, and the community.
• Demonstrates the ability to work with and lead groups collaboratively.
• Ensures operational compliance with HIPAA, OSHA, CLIA, and any other applicable standards for the care setting.
• Facilitates the Practice Operating Council and staff meetings, providing practice and provider level data for continued improvement and shared success.
• Communicates clearly, timely, and effectively, both verbally and in writing.
• Displays functional and technical use of the electronic health record, Microsoft Office applications, and web-based applications.
• Maintains provider schedules in accordance with contractual agreements and organizational policies.
• Assists in development of operational goals, policies and procedures, operating and capital budgets for the practice.
• Develops and implements action plans for any performance areas not meeting identified or desired targets.
• Complies with organizational policies and continuously educates practice staff on proper procedure.
• Ensures practice site is safe and secure for staff and patients and reports any areas of concern or items in need of repair immediately.

Education Required: Associate’s degree in Management, Business, Medical Office Administration, or other relevant field that would prepare incumbent for success. Relevant practice or supervisory experience will be considered in lieu of degree.
Education Preferred: Bachelor’s degree in related field
Experience Required: Previous management experience
Experience Preferred: One year or more in practice management experience

Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022

Not quite what you are looking for? Submit your information here for general consideration. One of our employment specialists will be in touch with next steps.

EEO Statement: Reid Health is an Equal Opportunity Employer

No Search Firms:

Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a vaild written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health. 

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