Under the supervision of the PACE Center Director, the Enrollment Specialist obtains initial participant information relating to admissions, coordinates intake process, and provides information and referrals to community agencies as appropriate.  Promotes the PACE Program in the community to potential participants and other agencies for effective outreach in conjunction with PACE Center Community Liaison. 

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve.  We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.

• Receives and provides information to referrals to the PACE Program; refers individuals to other appropriate resources as indicated.
• Provides alternative community resources to applicants who are not accepted into the PACE program.
• Assesses potential PACE participants in homes, nursing homes, hospitals or other settings as part of the intake process.
• Maintains current, written assessment and intake records inclusive of potential participant’s expressed wishes and the referral services provided, as appropriate.
• Assists potential participants in managing their needs while undergoing intake and assessment process, including referrals to doctors and other community agencies.
• Participates in Interdisciplinary Team meetings when potential enrollees are assessed for enrollment into the program for purposes of providing and clarifying information obtained during the intake assessment.
• Assists with financial eligibility process for potential PACE participants.
• Reviews Medicaid eligibility and facilitates Medicaid applications for certification and recertification.
• Collects data and prepares reports in accordance with the State PACE Administering agency and CMS requirements.
• Assists in evaluating the intake and assessment process, identifying problem areas accordingly and making changes as recommended.
• Contacts identified key referral sources regularly to discuss possible program candidates.
• Maintains ongoing relationship with identified individuals and agencies to ensure a clear understanding of PACE as a vital community resource.
• Shares responsibility with other team members in the implementation of the PACE philosophy and achievement of program goals.
• Provides input and feedback on PACE’s internal and external outreach, education and enrollment plan for engaging, assisting, enrolling, and retaining new and current participants.

Education Required:  Bachelor’s Degree in business or a health or human services field.

Experience Required:  A minimum of (2) years of experience in a marketing and/or admissions role for a health care provider; a minimum of one year experience working with the frail or elderly population. 

Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022

Not quite what you are looking for? Submit your information here for general consideration. One of our employment specialists will be in touch with next steps.

EEO Statement: Reid Health is an Equal Opportunity Employer

No Search Firms:

Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a vaild written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health. 

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